Fear of God Essentials
SS25 Bright White TeeRetoure. So einfach geht's
In vier Schritten zurückgeschickt und erstattet.
Anmeldung und Bearbeitung sind für dich kostenlosRetoure anmelden
Melde deine Retoure im Retourenportal an und wähle aus, welche Artikel du zurückschicken möchtest. Dafür brauchst du deine Bestellnummer sowie deine E-Mail-Adresse oder Postleitzahl. Das Portal ist der schnellste Weg — deinen Widerruf kannst du uns aber auch formlos per E-Mail an support@sneakerless.eu erklären.
Verpacken
Verpacke den Schuh im Originalkarton und leg diesen in einen zusätzlichen Außenkarton, so bleibt der Schuhkarton unbeschädigt. So wie wir dir den Schuh auch zugeschickt haben.
Good to know: trying things on is expressly allowed, just as in a shop. Please send everything back complete and with all extras. We only deduct an amount if the item has been used beyond that and has lost value as a result.
Send the parcel
Send the parcel to our return address with the carrier of your choice, so you stay completely flexible. For now, you cover the shipping costs yourself.
Gertrudenstraße 1
50997 Köln
Germany
Our tip: ideally send it with tracking so you have proof if in doubt.
Money back
As soon as your return has arrived and been checked, we refund the amount automatically.
A little tip for faster processing
Put the return slip in the parcel, or simply write your order number on a note. It helps us match your return faster. It is not mandatory, though.
Would you like a different size?
Write to us before you send anything back: email support@sneakerless.eu with your order number, the item, the size you ordered and the size you would like instead.
- We check in our warehouse whether your item is still available in that size.
- If it is, we set it aside for you while your parcel is on its way to us.
- Many models only come in single sizes. Without a reservation, your size may be gone in the meantime.
Please also register the return itself in the return portal as usual. If your preferred size is no longer available, we will refund the full amount.
Frequently asked questions
As soon as your parcel has arrived and been checked, we issue the refund. Depending on the payment method, it then takes a few working days for the money to reach you.
Yes. You can pack all items from one order together in one parcel. Please register them in the return portal first.
No problem! Your order number is in the very first email you received from us. It looks something like this: #4821. If you can’t find it, check your spam folder too.
We love getting your shoes back exactly the way we sent them to you: complete, with all extras and in the original box. Just put it inside a sturdy outer box so the shoe box stays undamaged in transit, just like with your delivery.
No. You send your parcel back to us with the carrier of your choice. We recommend a tracked service.
At the moment you cover the return shipping costs. Registering and processing your return is free of charge. We are working on offering completely free returns, including shipping, in the future.
No, it’s not mandatory. A note with your order number is completely fine; it just helps us match your return faster.
Yes. Just email us at support@sneakerless.eu beforehand with your order number, the item and the size you would like. We will check whether that size is available and set it aside for you while your parcel is on its way to us. If it is gone, we will refund the full amount.
