Shipping & delivery
How your parcel gets from Cologne to you, safely and quickly.
Insured shipping from Cologne with DHLTrack your parcel
Already have a tracking number? Enter it here and we will take you straight to DHL tracking.
You can find your tracking number in our shipping confirmation email.Order received
As soon as your order reaches us, our warehouse in Cologne gets straight to work on it.
Packed & insured
Your parcel is carefully packed and shipped insured with DHL, including tracking.
Shipping confirmation by email
As soon as your parcel is on its way, you receive an email from us with your tracking number, so you can follow the shipment yourself at any time.
Flexible delivery
Won’t be at home for the delivery? With DHL tracking you can flexibly change the delivery day and drop-off location.
Good to know: with a free DHL account you can even redirect your parcel at short notice to a Packstation or branch near you.
Delivery to a Packstation
Rarely at home during the day? Simply enter a Packstation as your delivery address when ordering and we will deliver straight there. If you entered a regular address, you can still redirect your parcel to a Packstation near you afterwards via your DHL account.
Shipping costs
All prices include VAT. You will see the final shipping costs before completing your order.
Germany
All other eurozone countries
You will see the final shipping costs at checkout, before completing your order.
Frequently asked questions
Your order usually arrives within 2 to 4 working days. With DHL tracking you can follow your shipment live at any time.
We ship all orders insured with DHL, directly from our warehouse in Cologne.
Yes. Simply enter your Packstation as the delivery address and we will ship straight there. Alternatively, with a free DHL account you can redirect your parcel to a Packstation afterwards via tracking.
No problem. DHL leaves you a notification and takes your parcel to a nearby Packstation or post office, where you can collect it for several days. Via tracking you can also change the delivery day and drop-off location in advance.
Yes, every order is shipped insured with DHL.
Within Germany, shipping costs €4.95 and is free for orders of €150 or more. To France, Italy, Spain, Austria, Belgium, the Netherlands and Luxembourg it costs €14.95, to the remaining eurozone countries €18.95 and to Finland €23.95.
Just like with a Packstation, you can redirect your parcel to a post office near you via tracking. All you need is a free DHL account, and the redirection takes just a few clicks.
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